The R&D department is the core of our current and future
successful products. They shoulder the heavy responsibility of
researching and developing new products and perfecting them. We are
committed to this and invest from our annual revenue to ensure we
are the innovative leaders in our markets.
Our QC department is responsible for implementing our plan of
quality control and makes certain that product’s manufacturing is
of the highest standard of quality. They implement and review the
quality management work and planning. We ensure the raw materials
and finished products pass the inspection quality standard and
record all the analysis from the collected quality data.
Addressing customer’s concerns, the QC department supports our goal
to improve product quality, address abnormalities and acts fast to
make improvement measures. Sticking to the principle that
unqualified raw materials are not put into production, unqualified
semi-finished products do not reach circulation, and unqualified
products are not to leave the factory.
Customers are the assets of every business. We do our best to do
everything to reach our goal of 100% customer satisfaction. So, we
pay great attention to the after-sale service:
1. We are proactive to keep communicating with customers.
2. We provide a convenient way for customers to give us feedback.
3. We constantly carry forward the advantages of our products.
4. If our products have defects, we take responsibility and act
swiftly to address.
5. We enhance quality control and firmly put an end to the same
problem from recurring needlessly.